Membership Agreement

1. Introduction

This Membership Agreement (hereinafter referred to as the "Agreement") is entered into between you (the "Member") and eCraftBox LTD ("Company", "we", "our", or "us") who operates the online fashion store at www.luxifyhq.com. By creating a membership account on our website, you agree to be bound by the terms of this Agreement.

2. Company Information

• Company Name: eCraftBox LTD
• Registered Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
• Website: www.luxifyhq.com

3. Membership

• Membership is free of charge.
• Only one standard membership type is available.
• Members can place orders and access features such as exclusive discounts, promotional coupons, and special campaign access.

4. Member Responsibilities and Conduct

By becoming a member, you agree to:

• Provide accurate and up-to-date information.
• Respect fellow users and avoid inappropriate, abusive, or unlawful language and behavior.
• Not share or distribute any harmful, copyrighted, or inappropriate content on our platform.

5. Order Information and Product Customization

Our products are made-to-order and designed according to the specifications provided by each member. Therefore:

• It is the member’s responsibility to provide complete and accurate sizing and customization details.
• We are not liable for errors caused by inaccurate or incomplete information provided by the member.

6. Order Cancellation, Returns & Additional Charges

• Members may cancel their membership at any time without penalty.
• Return and exchange policies are outlined on the website and must be followed.
• All return shipping costs, customs duties, and any country-specific taxes or import fees are the responsibility of the buyer.
• We are not responsible for any customs clearance issues or costs that arise in the buyer's country.

7. Personal Data and Privacy

• We collect and process member data solely for order fulfillment, analytics, and promotional communication purposes.
• Data is securely stored and never shared with unauthorized third parties.
• Our infrastructure is supported by Ticimax and complies with current data protection standards.

For more on data usage, please review our Privacy Policy.

8. Termination of Membership

• Members can cancel their account at any time from their account settings or by contacting our support.
• Upon termination, the member will lose access to any saved orders, discounts, or promotional benefits.

9. Limitation of Liability

• eCraftBox LTD is not liable for damages caused by misuse of products or violation of the usage instructions.
• Delays or issues arising from third-party logistics, customs processes, or incorrect input by the user are beyond our control.

10. Applicable Law and Dispute Resolution

This Agreement is governed by the laws of England and Wales. Any disputes arising from this Agreement shall be subject to the jurisdiction of the courts located in London, United Kingdom.

11. Amendments

eCraftBox LTD reserves the right to update or amend this Agreement at any time. Members will be notified of any major changes via email or site notification.

12. Contact

For any questions about this Agreement, please contact us at:
Email: [email protected]
Website: www.luxifyhq.com