Refund & Return Policy

Return & Exchange Policy

LUXIFY aims to make the return and exchange processes as easy and fast as possible. However, due to difficulties encountered in the customs clearance of branded products, our return and exchange procedures may vary from country to country. This depends on the customs regulations of each country. Nevertheless, we meticulously manage the return and exchange processes, always prioritizing customer satisfaction...

  • By contacting our customer service team.
  • By filling out the contact form on our website.
  • Additionally, customers can reach us via WhatsApp and Telegram at +44 07859131645.

Refund Policy

Customer satisfaction is our priority. In case of any issues or unwanted situations related to our products, we are happy to assist you within the framework of the following policy...

  • Refund Period: You can request a refund within 14 days from the date you received the product.
  • Refund Conditions: The products to be returned must be unused, in their original packaging, and returned without user error.
  • Refund Procedure: To request a refund, you can contact us. Once the refund is approved, you will be provided with the return address and refund procedure.

LUXIFY

Luxifyhq.com

Email: [email protected]

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